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    • August 23, 2019
    • 8:15 AM
    • August 24, 2019
    • 5:00 PM
    • Capital Center I, 239 Ave. Arterial Hostos, Ste. 1401, San Juan, PR 00918

    One of the lessons learned from hurricane Maria in 2017 is that the Insurance Industry needs specialized Appraisers and Certified Umpires to facilitate a timely valuation of incurred losses. In order to assure fair valuations and safeguard assets Puerto Rico’s Commissioner of Insurance procured the Umpire Certification be required by law in order to perform the umpire role in appraisal proceedings under insurance policies.

    IAUA is collaborating with the Commissioner of Insurance as well as the Colegio de CPA with this course, fulfilling the required training.

    Access the registration by CLICKING HERE

    Topics to be discussed:

    Day 1

    • Introduction to the Appraisal Process

    • Hurricane Damages to Roof Assemblies, Wind Load Effects on Roofs

    • Construction Design & Code Considerations of a Rebuilding Project

    • How to Interpret Policy Conditions Prior to Appraisal Awards

    • Fenestration Damages after Wind Loads and Appraisal Case Studies

    Day 2

    • Accounting in Appraisal – Case Studies

    • How to Deliver an Effective Appraisal Panel Decision

    • Umpire Certification Class

    Instructional Delivery Method: Group Live

    P. R. Field of Study: 2 Accounting & Auditing, 16 General

    Date: August 23 & 24, 2019

    Registration: 7:45am


    Friday, August 23: 8:15am - 5:30pm
    Saturday, August 24: 8:30am - 4:15pm

    Exam for Umpire Certification: 4:15pm - 5:30pm (Optional)

    • September 12, 2019
    • 8:30 AM - 5:00 PM
    • Lighthouse Point Yacht & Racquet Club 2701 NE 42nd St, Pompano Beach, FL 33064

    830 - 900  Registration and arrivals

    • Light Breakfast provided

    900 - 905  Welcome and Introductions

    905 - 915  Update on IAUA growth and standing

    915 - 1015  Ins Dispute Resolution:  Arbitration, Mediation, Appraisal


    1030 - 1100  Unique Elements of Loss in Appraisal

    1100 - 1200  Case Law / Legislative Update, Hot Topics and discussion of Harvey, Irma, Maria and Michael trends and issues including post AOB legislation

    1200 - 100  Lunch, provided

    100 - 400  Appraiser and Umpire Certification Class

    • Required prior to exam to earn Certification
    • Must attend at least once every 3 years for re-cert; exam is not required for re-cert

    400 - Proctoring of Appraiser and Umpire exams; Re-certification does not require re-testing.

    • October 01, 2019
    • 12:00 PM
    • October 02, 2019
    • 5:00 PM
    • The Westin Riverwalk 420 W Market Street, San Antonio, TX 78205

    IAUA Appraisal Conference

    San Antonio TX

    All panels will have balanced members/views from the Carrier and Policyholder perspectives and moderated attendee interaction with industry-leading Appraisers, Umpires, Attorneys, Adjusters, Engineers and others.

    Day 1, Tuesday, October 1

    1245 pm to 115 - Check-in and settling

    115 to 130 - Welcome and introductions; Rules of Engagement

    Bob Norton

    130 to 230 - Moderated Panel - Global Perspective on Appraisal

    Steven J. Badger, Esq; William F. Merlin, Jr, Esq

    230 to 330 – Appraisal in Texas – recent developments

    Steven J. Badger, Esq; Jeff Raizner, Esq

    330 to 345 break

    345 to 415 - Puerto Rico update - Implementation of the new law, potential take away points for other jurisdictions

    Bob Norton, Luis Esteves

    415 to 500 - Appraisal - Alternative to or Trigger for Litigation?


    5pm to 7pm - Networking Social onsite

    Day 2, Wednesday, October 2

    8am to 830 - Check-in and settling with continental breakfast

    830 – 840 – TX DOI update

    840 to 940 – Using Causation and Avoiding Coverage Decisions in Appraisal; Ordinance or Law, when is it ripe in Appraisal


    940 to 1030 - Initial Claims Handling - what leads to disputes in the Amount of Loss

    Brian Haden, Beau Kron

    1030 to 1045 - break

    1045 to 1145 – Appraisal Panel Handling

    Clay Morrison, Steve Medeiros

    1145 to 12 noon - IAUA history, standing, certifications, overview

    Bob Norton

    1200 to 100 - Lunch, provided

    100 to 400 - IAUA Certification Class: This prepares attendees for the Appraiser or Umpire exam; this also fulfills the re-certification requirement of attending this class at least once every three years

    Bob Norton, Clay Morrison, Jonathan Wilkofsky, Esq

    We will proctor the Appraiser and Umpire exams following the IAUA Certification Class. Attendees may take both exams if they wish to do so, if time allows.

    Re-certification does not require re-testing.


    • October 14, 2019
    • October 16, 2019
    • Crowne Plaza Providence-Warwick (Airport) 801 Greenwich Ave, Warwick, RI 02886
    The First Party Claims Conference (FPCC) is a nationally recognized provider of education specifically designed for adjusters, public adjusters, attorneys and others in the first party property insurance claims community. Attendees can earn up to fifteen continuing education (CE) credits in as many as 19 states.

    IAUA Certification is on October 14, 2019.

    Registration handled by the First Party Claims Conference. E-Mail:   

Insurance Appraisal And Umpire Association, Inc. is a non-profit organization. 

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